Phone Icon Call us Today at 1.800.ROANOKE

March 2017

The Cost of Getting Paid

This feature article, written by Cameron Roberts and Karen Rzeszutko, outlines why transportation intermediaries should be prepared to respond to counterclaims from their clients, and why weighing the benefits versus costs of involving their liability insurer is so vital. 

Transportation intermediaries should carefully consider all costs involved in the pursuit of unpaid freight charges. These difficult situations are often further complicated when the transportation intermediary is presented with a counterclaim alleging delays in delivery and/or loss or damage to cargo to offset the freight amount due.  

News and Solutions

A Closer Look at Errors and Omissions Insurance
See our periodic review of actual claims that have occurred, and how an E&O Policy was able to protect against unforseen business risks.

Useful Guidelines for
Identifying "Red Flags"

Troubleshooting, problem-solving and mitigating negative situations are part of our daily professional lives. Most of the time, experience and common sense are our best line of defense, however, there are situations when the solution may not be so simple. 

Cargo Insurance in Action
In the latest edition of Roanoke Trade’s “Cargo Insurance in Action” series, where our goal is to demonstrate the importance of cargo insurance, we share the details of a recent claim involving the shipment of wind turbine blades.

Visit our reference library
Access our most recent industry-related white papers and publications.

Educate your organization
KnowledgePort™ is your destination for practical and relevant training courses and webinars to help improve the success of your business.

Sign up for a Risk Management Webinar
These quarterly events are free for clients and cover important industry topics that could affect you and your business. 


Roanoke Insurance Group Inc.
1475 E. Woodfield Road, Suite 500, Schaumburg, IL 60173, United States